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Send Your Device To Our Store
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Professionals Service
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30 - 60 Days Warranty
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Data Security
Water Damaged
RM50.00
Note: You can only choose one variation to add to the shopping cart at a time. If you have two broken parts, please choose twice.
Note: The warranty for parts starts from 30-60 days, depending on the components used for repairing the phone.
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Shipping & Delivery
*Delivery Terms*
1. *Delivery Schedule*: The items will be shipped on every working day from Monday to Saturday, excluding public holidays in Malaysia. Please note that deliveries during public holidays may experience slight delays.
2. *Express Service*: Once your mobile phone repair is completed, 'HP NCOM' will expedite the delivery on the same day (cut-off time is 3:00 PM).
3. *Shipping or Self-Delivery*: You have the option to either ship your mobile phone to our 'HPNCOM Mobile Repair Center' or personally visit our center at the following address:
'HPNCOM Mobile Repair Center'
40 JALAN HARMONIUM 21/9,
TAMAN DESA TEBRAU,
81100 JOHOR BAHRU, JOHOR.
4. *Repair Timeframe*: Typically, we aim to complete the repair of your mobile phone within one day. However, if our technicians identify additional issues during the repair process, it may lead to a delay in the repair timeframe. Our customer service team will promptly contact you to explain the situation and discuss possible solutions.
5. *Shipping/Postage Charges*: If your mobile phone requires repair and payment has been made, 'HP NCOM' will cover the shipping/postage charges. However, if your mobile phone does not require repair, you will be responsible for the shipping/postage fees. These fees will be deducted from the payment you've already made, and any remaining balance will be refunded to you via bank transfer or electronic wallet.
6. *Promotional Offers*: Please check our website regularly for information on 'HP NCOM's' free delivery promotions and special offers.
7. *Delivery Times*: During peak sales or promotional periods, there may be a slightly longer delivery time due to the increased volume of online orders. Additionally, longer delivery times may be expected during certain special holidays such as Eid, Lunar New Year, and Halloween. We will make every effort to deliver your repaired mobile phone in the shortest possible time.
We appreciate your choice of 'HP NCOM' as your partner for mobile phone repairs. We are committed to ensuring the timely repair and smooth delivery of your mobile phone. If you have any further questions or concerns, please feel free to contact us.
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*送货方式条款*
1. *运送/邮寄时间*：商品将在周一至周六的每个工作日内运送，不包括马来西亚公共假期。请注意，在公共假期期间的交付可能会有所延迟。
2. *快递服务*：一旦您的手机维修完成，'HP NCOM' 将在当天（截止时间下午 3 点）使用快递服务将商品送达您手中。
3. *寄件/自送*：您可以选择将手机邮寄至我们的 'HPNCOM 手机维修中心'，或者自行前往以下地址：
'HPNCOM 手机维修中心'
40 JALAN HARMONIUM 21/9，
TAMAN DESA TEBRAU,
81100 JOHOR BAHRU, JOHOR.
4. *维修时效*：通常情况下，我们将在一天内完成您手机的维修。然而，如果我们的技术人员在维修过程中发现其他问题，可能会导致维修时间的延迟。我们的客服团队将及时与您联系，说明问题并协商解决方案。
5. *运费/邮费*：如果您的手机需要维修并已付款，'HP NCOM' 将承担运送/邮寄费用。然而，如果您的手机没有维修需求，您将需要支付运费/邮费。这个费用将从您已经付款的款项中扣除，任何余额将以银行转账或电子钱包方式退还给您。
6. *促销优惠*：请定期查看我们的网站，以获取 'HP NCOM' 推出的免费送货促销和优惠信息。
7. *交货时间*：在销售高峰期或促销期间，由于在线订单激增，'HP NCOM' 的交货时间可能会比通常的交货时间稍长。此外，在一些特殊的节日期间，如开斋节、农历新年、屠妖节等，可能需要更长的交货时间。我们会竭尽所能，在最短的时间内交付您维修的手机。
我们感谢您选择 'HP NCOM' 作为您手机维修的合作伙伴，我们将竭尽全力确保您的手机得到及时的维修和顺利的交付。如果您有任何进一步的问题或疑虑，请随时与我们联系。
Payment Methods:
Description
By Post
Customers can courier or walk-in their damaged phone directly to HP NCOM. The phone will be repaired and sent back in 1 business days
We will send your phone to the doorstep for free once it is fixed.
If there are other problems with mobile phone repair, the repair time may need to be delayed
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HP NCOM
40,JALAN HARMONIUM 21/9,
TAMAN DESA TEBRAU,
81100 JOHOR BAHRU,JOHOR.
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**Apple iPhone Repair Services**
At ‘HP NCOM,’ we offer professional Apple iPhone repair services, applicable to iPhone XS and newer models. Please note that if your device lacks official “original spare parts,” the system may display a “non-official spare parts” warning, primarily related to the battery and screen components.
**1-Month Repair Warranty**
We provide a 1-month warranty for all repairs to ensure your mobile phone repair is fully guaranteed.
**Your Privacy and Data Security Are Paramount**
At ‘HP NCOM,’ we highly respect and safeguard your mobile phone data and privacy. We commit to the following:
– **Strict Confidentiality:** We will never peek at, access, or copy personal information, photos, messages, or data from your mobile phone.
– **Professional Repairs:** Our repair technicians will focus on resolving your mobile phone issues without interfering with or accessing your personal data.
– **Data Protection:** If your mobile phone requires backup or data transfer as part of the repair, we will strictly adhere to data protection regulations and implement appropriate security measures to ensure your data is not leaked or misused.
– **Clear Communication:** In any situation requiring access to your mobile phone content, we will seek your explicit consent in advance and explain the reasons and procedures.
– **Secure Storage:** If your mobile phone needs to be stored at our repair center, we will ensure its secure storage and employ appropriate security measures to protect the phone and its data.
We understand the significance of your mobile phone data and are committed to providing secure and reliable repair services to ensure the safeguarding of your mobile phone privacy. If you have any concerns about our mobile phone data security policy or any other questions, please don’t hesitate to contact our customer service team. Thank you for trusting ‘HP NCOM.’
If you have any questions or concerns, please feel free to contact our customer service team.
For customers who have already made payment for their mobile phone repair, you can reach out to ‘HP NCOM’ via WhatsApp or Messenger. Thank you for choosing us.
**Customer Service**
WhatsApp Link:
https://wa.me/60197923388
Messenger Link:
https://m.me/HPncomDesaTebrau
Facebook:
HP ncom Desa Tebrau
Google Map:
Waze Map:
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